Questions before
you sign up.

Two ways to try Lead Sorted before paying. The demo lets you upload a CSV and watch the AI clean it with no signup. Every paid plan also starts with a 14-day free trial — pick a plan, you're not charged until day 15, and you can cancel anytime in between.

Only if you stay subscribed past day 14. We show a countdown banner inside the app from the day you start your trial so you always know how long you have left. Cancel from the billing portal in one click before day 15 and you pay nothing. If we don't hear from you, your card is charged for the plan you picked on day 15.

The demo is a public sandbox: upload a CSV, see the AI clean it, no signup or card. It's there to let you kick the tires. The 14-day free trial begins when you pick a paid plan and enter a card — you get the full product (saved leads, follow-up tracker, exports, AI cleanup quota for that tier) for free until day 15. A paid plan is what kicks in after the trial unless you cancel; you keep everything you set up during the trial, you just start being billed.

Yes. Cancel from the Stripe customer portal in one click. No contracts, no cancellation calls. Your data stays in your workspace until you delete it.

30-day money-back guarantee, no questions asked. If Lead Sorted isn't pulling its weight in your first month, email support@leadsorted.com and we refund the charge.

Settings → Danger zone has both options. Deleting a workspace removes the leads, lists, and team data inside it; deleting your account removes the user across every workspace you belong to. Either action also cancels any active Stripe subscriptions you own immediately, with no prorated refund. Both flows ask you to type your email or workspace name to confirm — we don't want anyone fat-fingering this. Export a CSV of your leads first if you want a copy.

No. Files are sent to OpenAI for cleanup, structured leads come back, and the raw upload is discarded. Cleaned leads live in your workspace where only you and your team can see them. We never sell or share your data, and we don't use your leads to train AI.

Yes. Export to CSV anytime from /app/leads — one click, no lock-in. Your data stays yours.

Team includes 3 users in 1 workspace. Scale includes 5 users across up to 3 workspaces. Need more seats? Each extra user is $15/mo on Team or $20/mo on Scale, billed monthly through Stripe. Add and remove seats from your team page anytime.

Every plan has a generous monthly AI cleanup quota. If you hit it, you keep using every other feature — manual lead entry, follow-ups, exports, status tracking. AI extractions reset on your renewal date. Or upgrade tiers for more headroom.

Not yet — Lead Sorted is fully responsive on mobile browsers, and most users find a phone-sized web app does the job. Native apps are on the roadmap once we have customer demand to justify the build.

Yes — anything that exports to CSV works. The AI cleanup handles weird column names, missing data, and inconsistent formatting from any source. Just paste or upload your file.

We reply within 48 hours, weekdays. Most messages get answered same day. Email support@leadsorted.com or use the contact page.