The short version
- You sign up, you pay your subscription, you use the service.
- You own all the data you put into Lead Sorted. We process it on your behalf to provide the service.
- Cancel anytime from your settings or the customer portal. We'll happily refund a recent charge if you didn't get what you expected — just email us.
- Don't use Lead Sorted to spam people or do illegal stuff.
- We do our best to keep the service running, but we can't promise zero downtime, and we're not responsible for losses beyond what you paid us.
The service
Lead Sorted is a sales follow-up workspace operated by Nexora Unity LLC (“we,” “us”). We offer a web-based application for managing leads, follow-up reminders, and sales pipeline tracking, available at leadsorted.com.
We may add, modify, or remove features as we develop the product. We'll communicate any change that materially reduces what you signed up for, and you'll have the right to cancel without penalty if that happens.
Your account
You need an account to use Lead Sorted. You agree to provide accurate information when signing up and keep it up to date. You're responsible for keeping your login credentials safe — don't share your password with anyone.
You must be at least 16 years old to use Lead Sorted. If you're using it on behalf of a business, you confirm you have the authority to bind that business to these terms.
One person, one account. You can manage multiple workspaces from a single account. Sharing one login across a team is not allowed — that's what the Team and Scale plans are for.
Subscription & billing
Lead Sorted is paid software. Pricing is published on the pricing page and may change with 30 days' notice (existing subscribers keep their current price for at least one renewal cycle).
Renewal. Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel. We'll charge the payment method on file. If a charge fails, we'll retry and notify you; if it keeps failing, the subscription will be paused.
Taxes. Prices on the pricing page exclude applicable taxes. Where required, taxes (sales tax, VAT, GST) will be added at checkout.
Trials. If we offer a free trial, you can cancel at any time during the trial without being charged. If you don't cancel, your subscription will start automatically when the trial ends.
All billing is processed by Stripe. By subscribing, you agree to Stripe's terms and authorize them to charge your payment method.
Refunds & cancellations
Cancel anytime. You can cancel your subscription from Settings or via the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period — you'll keep access until then.
Refunds. We don't auto-refund unused time. But if you're unhappy with the service for any reason in your first 14 days, email support@leadsorted.com and we'll refund your most recent charge, no questions asked. After that, refunds are handled case-by-case.
Acceptable use
You agree NOT to use Lead Sorted to:
- Send unsolicited bulk email or otherwise spam contacts.
- Store or process data you don't have the right to process — including data of minors, sensitive personal data, or data scraped without consent.
- Engage in fraud, deception, or any activity prohibited by applicable law.
- Attempt to gain unauthorized access to other accounts, workspaces, or our infrastructure.
- Reverse-engineer, decompile, scrape, or copy substantial parts of the service.
- Resell, sublicense, or white-label the service without written permission.
- Run automated tools that place excessive load on our infrastructure.
If we suspect a violation, we may suspend or terminate your account. Repeat or egregious violations result in permanent termination without refund.
Your content
You own your data. Everything you put into Lead Sorted — leads, notes, contacts, uploads — belongs to you. We claim no ownership over it.
You grant us a limited license to host, process, transmit, and display your data solely to provide the service to you and your workspace members. We don't use your lead data for advertising, machine learning training, or any purpose other than running Lead Sorted for you.
You're responsible for the legality of the data you put into the system. Don't upload anything you don't have the legal right to use.
Our intellectual property
The Lead Sorted application, including all code, design, branding, logos, and copy, is owned by Nexora Unity LLC. You get a non-exclusive, non-transferable license to use the service while your subscription is active.
Feedback, suggestions, and feature requests you send us are non-confidential. We may use them however we want without owing you anything.
Termination
By you: cancel anytime. After cancellation, you keep access until the end of your billing period.
By us: we may suspend or terminate your account if you violate these terms, if your payment fails repeatedly, or if we're required to by law. Where possible, we'll give you notice and a chance to fix the problem.
On termination, you can export your data for 30 days using the account export feature or by emailing us. After that, your data is permanently deleted.
Warranties & disclaimers
We work hard to make Lead Sorted reliable, but the service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or meet your specific business needs.
We are not a substitute for your own data backups, business judgment, or compliance obligations.
Limitation of liability
To the maximum extent permitted by law, Nexora Unity LLC's total liability arising out of or related to these terms or the service is limited to the amount you paid us in the 12 months immediately preceding the event giving rise to the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, lost data, or business interruption — even if we've been advised of the possibility of such damages.
Some jurisdictions don't allow these limitations. Where that's the case, the above limits apply only to the maximum extent permitted by law.
Indemnification
You agree to defend and indemnify Nexora Unity LLC against any claims arising from (a) your use of the service in violation of these terms, (b) your content, or (c) your violation of any third-party rights or applicable law.
Governing law
Nexora Unity LLC is a limited liability company organized under the laws of the State of Delaware, United States. These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles.
Any dispute arising out of or related to these terms or the service will be resolved in the state or federal courts located in New Castle County, Delaware, and you consent to the jurisdiction of those courts — unless mandatory consumer protection laws in your home jurisdiction require otherwise.
Lead Sorted is operated and served globally over the public internet. Use of the service from outside the United States is at your own initiative; you are responsible for compliance with local laws to the extent they apply to you.
Changes to these terms
We may update these terms from time to time. Material changes will be announced by email at least 30 days before they take effect, giving you the chance to cancel if you don't agree. Continuing to use the service after the effective date means you accept the new terms.
Contact
For questions about these terms, email:
Mailing address for legal notices:
Nexora Unity LLC1007 N Orange St., 4th Floor, Suite 4813
Wilmington, DE 19801
United States
See also our Privacy Policy.