A lead tracker for the trades,
without paying ServiceTitan prices.
One queue for service calls, web forms, Nextdoor messages, and neighbor referrals. Annual maintenance and tune-up reminders that actually fire. Built for 1–3 truck HVAC, plumbing, electrical, lawn care, and pest control shops.
14-day trial · No credit card · Cancel anytime
What we hear from trade shops
The trucks aren't the bottleneck. The phone calls between jobs are.
HVAC, plumbing, electrical, lawn care, pest control, garage door, and handyman crews running 1–3 trucks all describe the same shape: leads scattered across a phone, an inbox, Nextdoor, and a notepad in the truck. The work is fine. The follow-up is what costs them six-figure recurring revenue every year.
Leads land in four different places
The phone rings during a service call. A homeowner submits a webform from your Google Business Profile. Someone messages you on Nextdoor. A tech gets handed a neighbor’s number on a job site. By Friday, two of those leads are in your text messages, one is in a sticky note in the truck, and one is in your wife’s inbox because she answered the office phone. Half of them never get called back.
Annual maintenance contracts need a tickler
Your highest-margin work is the recurring stuff: annual HVAC tune-ups, quarterly pest control visits, weekly lawn cuts, semi-annual gutter cleans. The recurring revenue only happens if somebody calls the homeowner before the season changes. ServiceTitan does this beautifully. It also costs $300+ a month per seat, which doesn’t pencil for a 1–3 truck shop.
After-hours emergency calls evaporate
Furnace dies on a Sunday night. Pipe bursts at 11 p.m. Garage door won’t open before a 6 a.m. flight. The homeowner calls three numbers — you’re one of them. If you don’t call back by 7 a.m. Monday, somebody else dispatched a truck and you lost a customer who would have been worth $4,000 a year for a decade. Emergency leads are the most valuable thing in your inbox, and the easiest to lose.
One-off service calls never get nurtured
A plumber goes out for a $180 drain clearing. A handyman fixes a single fence panel. An HVAC tech does a one-time furnace clean for a homeowner who has no plan in place. Each of those is a lead for a $400/year service plan, a $12,000 system replacement, or a referral. Nobody calls them back six months later because nobody has a list of one-off customers and a reason to follow up.
How Lead Sorted fits a trade shop
Lead-side discipline, none of the field-service-platform weight.
One queue for every channel
Service-call notes, webforms, Nextdoor messages, Google Business Profile leads, and Yelp inquiries all land in the same workspace. AI cleans the address, phone, and message into a consistent shape. Duplicates against existing customers are flagged so you don’t double-quote the same homeowner.
Annual maintenance reminders that fire on time
Tag a customer with a maintenance plan (annual HVAC tune-up, bi-monthly pest control, quarterly drain check, weekly lawn cuts) and set the next-touch date the moment the service window opens. The Today queue surfaces customers due now and over the next two weeks — so the recurring revenue actually recurs.
After-hours emergency tagging
Log emergency calls with an Emergency tag and a same-day follow-up. The Today queue ranks emergencies above routine leads so the late-Sunday-night burst pipe doesn’t end up below a kitchen-faucet quote on Monday morning. Emergency wins are the highest-LTV customers in the trades — they need to land in the right hands fast.
One-off customers nurtured into service plans
Every one-off service call is tagged with a follow-up six months out. The morning that follow-up comes due, you call the homeowner with a one-line offer (‘we did your drain clear in May, want us to throw in a free water-heater inspection?’). It’s the cheapest, highest-converting upsell in the trades, and almost nobody runs it because they don’t have the list.
Mobile-friendly for techs in the field
Lead Sorted is a browser-based web app, not another native install. Techs in the truck open it on their phone, add a homeowner who flagged them down at a job site, log a follow-up touch, or check who’s due today. No app store, no provisioning, no IT — just a URL and a login.
Used by crews across the trades
- HVAC
- Plumbing
- Electrical
- Lawn care
- Pest control
- Garage doors
- Handyman
Lead Sorted vs ServiceTitan / Housecall Pro
ServiceTitan and Housecall Pro are field service operations platforms — dispatching, mobile apps for techs, invoicing, payroll, the whole stack. They run multi-truck shops beautifully and they cost what they cost for a reason. They’re also massively more software than a 1–3 truck operation needs.
Lead Sorted is the lighter alternative for the lead and follow-up loop. Most small trade shops we talk to live in Lead Sorted for leads and a paper schedule (or Google Calendar) for dispatch — then graduate to a full field service platform once they’re running 5+ trucks.
- $100–$400+ per user per month
- Dispatching, mobile tech apps, payments, payroll
- Inventory, parts catalog, GPS tracking
- Built for 5+ truck shops with a dispatcher
- Multi-week onboarding, dedicated implementation
- $29 a month per workspace, 14-day trial
- Set up in an afternoon, mobile-friendly for techs
- One queue for service calls, web forms, Nextdoor, referrals
- Annual maintenance and emergency-call follow-ups
- Built for 1–3 truck shops, not multi-truck operations
Solo plan: $29 a month
One owner-operator, one workspace, up to 500 leads, 50 AI imports a month, unlimited touches and follow-ups, duplicate detection, email support. 14-day free trial — no credit card up front. Multi-truck shops can move up to Team ($79/mo, 3 seats) or Scale ($149/mo, 5 seats and 3 workspaces) for shared queues across a few techs.
Home services FAQ
The questions trade shops ask before signing up.
How is this different from ServiceTitan or Housecall Pro?
ServiceTitan, Housecall Pro, and Jobber are field service operations platforms — they handle dispatching, scheduling, in-truck mobile apps, invoicing, payments, payroll, and dozens of other things a 30-truck shop needs. They’re excellent. They’re also priced and structured for shops with a dispatcher and a back-office team. Lead Sorted is upstream of all that operations work: one tracker for the homeowner who called for an estimate, the Nextdoor referral your tech got handed last weekend, the web form from your Google Business Profile, and the past customer who’s due for an annual tune-up. When the lead becomes a dispatched job, send it to your service-management tool of choice — we don’t want to be that.
Does Lead Sorted dispatch service tickets or take payments?
No. Lead Sorted is a lead and follow-up tracker. It does not dispatch trucks, route techs, schedule installs, take payments, or send invoices. If you have one truck and you’re scheduling jobs in a paper notebook today, Lead Sorted plus Google Calendar is plenty. If you’re running 5+ trucks with a dispatcher, you’ll want a real field service platform for the operations side and Lead Sorted for the lead intake and follow-up loop.
Can I track recurring annual maintenance contracts?
Yes — this is one of the most-requested features from HVAC and lawn care crews. Tag a customer with a maintenance plan source (annual HVAC tune-up, bi-monthly pest control, weekly lawn service) and set the next-touch date when their service window opens. The Today queue surfaces the customers due for their next visit, so you can call them before they call a competitor. No $300/mo CRM needed for the tickler.
What about after-hours emergency calls?
When an after-hours call comes in, log it as a New lead with an Emergency tag and a same-day or next-day follow-up. Once the job is dispatched, push the customer to your service-management tool. The point of Lead Sorted is making sure the emergency call doesn’t evaporate into a voicemail nobody returns — emergencies turn into your highest-margin annual customers, but only if you actually call them back.
Can I capture leads from Nextdoor, Google Business, and neighbor referrals?
Yes. Forward a Nextdoor message, paste a Google Business Profile lead, drag a webform CSV, or just type the homeowner’s details from a referral text. The AI cleans up the address, phone, and notes so the lead lands in your queue with a consistent shape. Source tags let you see which channel actually pays for itself — useful when deciding whether to keep paying for Yelp or LSA.
Can our techs add leads from their phone?
Yes. Lead Sorted is a web app that works in any browser. Techs in the field can pull up the workspace on their phone, add a new lead from a homeowner who pulled them aside at a job site, log a follow-up touch, or check the Today queue. No native app, no install, just a URL. Fast for techs who don’t want another login.
Stop letting service calls fall through the cracks.
Free demo, no card required. 14-day trial on every paid plan. Cancel anytime. If it doesn't fit your shop in 14 days, you owe us nothing.